Hello there 👋

I’m Viktorija.

Currently full-time employed at Cognizant in London, England as senior UX Consultant.

Originally I was born and raised in Bitola, Macedonia. I pursued my education in Maribor, Slovenia to continue my experience and approach a new challenge of education in a new country. During this time I discovered a passion for designing beautiful UI. I’ve always been a creative person and I was glad to find an outlet through my work.

In the years since, I’ve learned that everyone has a story to tell and it’s important to be open to change and fresh ideas. Working closely with designers and product managers on usability testing, I became fascinated with the way people think, feel and behave - and how products and services could help them fulfilled their needs.

In the past, I studied in the Faculty of Electrical Engineering and Computer Science, where I graduated from the University of Maribor, with a Master’s Degree in Informatics and Technology of Communication.

Skills

User Research

  • Usability & concept testing

  • User Interviews

  • Surveys

  • Affinity Mapping

  • Persona

  • User flow

  • Journey maps

  • Card sorting

  • Task analysis

  • Information architecture

Design

  • UX, ideation and workflows

  • UI design and illustration

  • Prototyping

  • Wireframes & mockups

  • Sketching

  • Visual design

  • Motion design

Tools

  • Sketch

  • InVision

  • Adobe XD

  • Figma

  • Illustrator

  • Photoshop

  • Zeplin

  • UsabilityHub

  • UserZoom

  • Mouseflow

  • Adobe Analytics

  • Miro

  • After Effects

Experience

Senior UX Consultant

Cognizant | Jul 2021 - Present

  • Collaborating with product managers, stakeholders and engineering team to help define product requirements and road maps.

  • Researching and identifying problems through business requirements and user research.

  • Using both quantitative and qualitative data to solve problems.

  • Create sketches, wireframes and mockups to communicate user flows and interactions.

  • Collaborate with other UX designers to ensure consistency with other products in the platform.


Senior UX/UI Designer

Yell | Nov 2019 - June 2021

  • Agile collaboration with Product Lead and Engineering team to lead to faster turnarounds for ideas on ongoing projects.

  • Using various usability testing methods to produce quality in-depth research.

  • Plan and conduct user interviews, surveys, card sorting and usability tests.

  • Interpreting quantitative and qualitative feedback.

  • Responsible for usability test reports and displaying the findings in a structured way that helps the team come up with action plans.

  • Successfully increased the conversions for mobile and web pages by working closely with SEO Lead to drive qualified traffic.

  • Building prototypes, wireframes, personas, user stories and user journeys.

  • Managing the Design System via InVision Design System Manager and building components to improve performance and processes.


Senior UX/UI Designer

Biokoda | Dec 2015 - Aug 2019

  • Creating clean, modern, minimal and flat designs for mobile, web and desktop.

  • Wireframing and prototyping depending on the needs of the project using different software tools such as Adobe XD, Zeplin, Figma, inVision.

  • Guiding the product vision through research and user feedback.

  • Conceptualising and developing new icons and logos (Adobe Illustrator, Adobe Photoshop).

  • Producing graphics for event materials such as posters, flyers, business cards and t-shirts.

  • Reliably managing me for tight deadlines.

  • Working with multiple development teams to ensure a consistent product across different platforms.


UX/UI Designer

Freelance | Aug 2014 - Aug 2019

  • Worked with customers to develop and create intuitive user interfaces.

  • Produced graphical user interfaces for desktop and mobile using Adobe Cloud suite.

  • Conduct usability testing and gather user feedback.

  • Professionally communicating directly with clients to identify project requirements and negotiate the cost of services.

  • Creating sketches, wireframes and prototypes using Sketch, Figma, Axure, inVision, UXPin, Zeplin, Jusnmind tools.

  • Working alone but remaining reliable for deadlines.

Education

 Master’s Degree

Informatics and Technologies of Communication | 2012 - 2014

Faculty of Electrical Engineering and Computer Science
University of Maribor


Bachelor of Science

Informatics and Technologies of Communication | 2008 - 2012

Faculty of Electrical Engineering and Computer Science
University of Maribor

Certification

Mobile User Experience (UX) Design

The Interaction Design Foundation | Feb 2019 - Present

Credential ID 45811


UI/UX design with Adobe XD: Design & Prototype a Mobile App

Udemy | May 2017 - Present

License number: UC-7DGOV3MT

Languages

Macedonian (Native)

Slovenian (Proficient/Fluent)

English (Proficient/Fluent)

Serbo-Croatian (Advanced)

Interests

Pencil drawing

Sketching

Badminton

Video Games

Traveling

Snowboarding

Movies & TV Shows

Design and psychology books